Payment is always due up-front 100% in full before production begins.
MUST HAVE DATES
We will do everything we can to meet any must have date, but we cannot guarantee it. Rush fees may apply. Customer will be responsible for any expedited shipping charges associated with the order.
We are not responsible for any loss, damage or shipping delays caused by the delivery carrier.
We cannot guarantee variances in size/shades/construction of garments and merchandise.
We reserve the right to change pricing without notice.
TRADEMARKS & LICENSING
We are not liable for the use of Trademarked or Licensed Images, and customer assumes full responsibility for the use there of.
CLAIMS OR ERRORS
All claims must be submitted within 72 hours of date of delivery.In the case of an error, 100% of items must be returned or the reprint will not be allowed. Please double check all spelling and make sure design is error free before submitting, Once art is sent you will be responsible for any re-prints.
All artwork files must be 300dpi or vector format. All text must be converted to outlines. We will adjust artwork print size to what we thing looks best unless customer specifies specific print dimensions. Printing can only be as good as the artwork. We will not be responsible for low quality printing due to improperly prepared artwork.