How much does it cost to print a shirt?
Many variables go into pricing so each job is priced out individually. Cost is determined by quantity, colors in the art, amount of print locations, and the brand/type of garment it is printed on. To get an accurate quote please send us a email including the design, brand/type of garment, the amount you need, and your shipping zip code if delivery is needed. We will try to get back to you as quick as we can.
What’s your turn-around time?
Typically, the duration for completion ranges between 2 to 4 weeks, primarily contingent on the production queue and the intricacy of the project. However, should there be a lull in our workload, there's a possibility of your job being expedited.
Can I stop in for a meeting?
Yes. We do require appointments to be scheduled in advance, as we do not accommodate walk-in services. Please feel free to give us a call or send an email to arrange a convenient time for your appointment.
Can I supply my own garments to be printed on?
Yes, although it is highly discouraged, we strongly advise against it due to potential risks. In the event of any defects or damaged goods, the responsibility will not rest with us. Should a misprint occur, our policy allows for a refund of the print cost only. To ensure smooth processing, kindly provide extra garments for the order, particularly if you require a specific quantity, considering the possibility of damage during production. Please note that there will be an additional handling fee applied to all orders involving customer-supplied goods.
When can I pick up my order?
We will always call, text, or email you to let you know when your order is complete. Our studio hours vary week to week so please set up a day and time to schedule a pick up.
Can you custom mix a specific Pantone color for my job?
We match all of our colors to the Pantone coated book. If requested, we can match to a digital comp, but please note that monitors display differently and we cannot be held accountable for a color being considered “off.” We would recommend picking the pantone from a physical book as opposed to just pulling numbers directly out of Photoshop/Illustrator. We can match to a physical copy of the print if provided by the client.
What brand of garments can you order?
We have access to a large variety of blank distributors. If there is a specific brand you want to use, just ask and we will let you know if we can order it. Click here to view our catalog.
How much will it cost to ship shirts to me?
Shipping cost for t-shirts is based on the quantity of t-shirts (the weight), and your zipcode (the distance the shirts must travel to your location). Everything is shipped standard via UPS or Fedex Ground unless otherwise specified. Most orders include shipping insurance.
For a shipping cost quote please e-mail us your postal zip code and quantity of garments you interested in getting.
What are screen set-up fees?
A screen and a film positive is needed for each color for each location in a graphic. It covers the cost and time needed for creating color separations for the artwork, a film positive, exposing the screen, color registration and job set-up/breakdown. Color separations are all handled by our experts in house, and are set up for the exact specifications for the screen printing process.
What is spoilage?
While it is rare, sometimes mistakes happen in the printing process, or sometimes a garment might not pass QC because of a manufacturing defect like a hole, stain, or crooked print for example. Due to this reality, the screen printing industry has a 3% spoilage rate. If you need an exact amount of shirts per size, it may be a good idea to include extras in your order.
What payment methods do you accept?
Credit Card
Paypal
Bank Transfer
Cash (on location only)
DO you have cash discounts?
Yes, we offer 3% off of your order if you pay with cash, check. Please inquire when placing your order.
Can I mix or match sizes and quantities?
You can mix colors of shirts if the ink colors you choose will work with different colored shirts.
It is not possible to mix white shirts and dark shirts within in an order without occurring ink color change charges. We charge $10.00 per ink color to change the color of ink in the middle of a shirt job (if it can be done).
When is payment due?
Due to the nature of the work that we undertake, we require the full payment to be submitted in advance before the production commences. Please note that we are unable to accept partial deposits for the services rendered.
What is the minimum order quantity?
24 pieces is our standard order minimum and is billed at our starting print rate. We can produce smaller quantities less than 24 pieces utilizing digital printing methods only. Larger price breaks can be given with high volume orders, typically over 48 units.
What type of file format should I send my art?
Making sure you create your artwork files at the correct size and supplying them in one of our accepted file formats will help you get the best quality prints and often quicker turnarounds. The quality of the artwork you provide for screen printing will directly affect the quality of the print that you receive.
What type of file format should I send my art?
Vector Art ✔
Illustrator files (.ai)
Vector-based .pdf or .eps files
Fonts must be outlined
Vector files are perfect for printing. They allow scaling and resaving without losing quality. You can also modify them easily. If a designer has provided your artwork, it is worth checking if vector files are available.
Please note: Taking raster art and placing it inside a vector file format does not make it a vector. Instead, it would just be the same as supplying a raster file (see Raster Art).
Raster Art ✔
Photoshop files (.psd)
Common image files (.jpeg, .tiff, .png)
Must be at least print size
Must have a resolution of 300 DPI
Fonts must be rasterized
The initial dimensions and resolution are incredibly important with Raster Art. If you’re unsure how big to create your art, always go bigger than you’ll need. Providing low quality raster files will result in a low quality print.
We recommend downloading our templates to ensure your artwork has been sized correctly.
What if something is incorrect with my order?
If we made a mistake or something was incorrect with your order, we will do everything in our power to see that you are satisfied. All claims must be submitted within 72 hours of date of delivery. 100% of the garments must be return to issue a pre-print unless other specified. Please email sales@otherindustries to submit your claim.