​Customer Supplied Garment Waiver

This form serves to protect both parties and ensure clarity in the terms of service when customizing garments provided by clients.

1. Acknowledgment of Garment Ownership:

By signing this agreement, I acknowledge that I am providing my own garment(s) to OTHER Industries for the purpose of custom screen printing or embroidery. I confirm that I am the lawful owner of the garment(s) provided and that I have reviewed the garment(s) for any existing defects before submitting them for customization.

2. Property Release and Damage Waiver:

I understand that OTHER Industries will take reasonable care in handling my garment(s) during the customization process. However, I acknowledge that custom screen printing or embroidery is an industrial process, and there are inherent risks of damage, including but not limited to misprints, color fading, discoloration, or fabric damage. I agree to release OTHER Industries from any liability or responsibility for such damages to the garment(s) during production.

3. Refund Policy:

  • Garment Damage: In the event that the garment(s) I provide is damaged during the customization process, I understand that OTHER INDUSTRIES will not refund the cost of the garment(s) itself. I accept full responsibility for any damages to the garment(s) that may occur during production.

  • Decoration Refund: If any issues arise specifically related to the customization (i.e., defects in the screen printing or embroidery), I understand that only the cost of the decoration portion of the service will be refunded. The cost of the garment itself will not be refunded.

4. Customization Approval:

I have provided accurate information regarding the type, quantity, and description of the garment(s) and customization requested. I acknowledge that it is my responsibility to review any design proofs, mockups, or details provided by OTHER Industries and approve them before production begins. I further understand that any alterations requested after approval may incur additional charges or delays.

5. No Warranty on Garment Quality:

I acknowledge that OTHER Industries cannot guarantee the quality or condition of the garment(s) provided. If the garment(s) I provide are found to be of poor quality or unsuitable for customization (e.g., defects in fabric or stitching), OTHER Industries may inform me of the issue but is under no obligation to replace or adjust the garment(s). I accept the responsibility for the garment's condition prior to the customization process.

6. Indemnification:

I agree to indemnify, defend, and hold harmless OTHER Industries , its employees, and agents from any claims, damages, or losses arising from the use of my garment(s), including but not limited to claims for defects in the garment(s) or the custom printing/embroidery process.

7. Agreement to Terms:

By signing below, I acknowledge and accept the terms of this Customer Property Release and Agreement Form. I authorize OTHER Industries to proceed with the requested custom screen printing or embroidery on the garment(s) provided, understanding that the garment(s) are provided at my own risk.